This Privacy Policy explains what personal data Orya Systems collects through www.oryasystems.shop, through the Framecraft web app and when you buy our products, why it is collected, who it is shared with and how you can exercise your rights.
Key points
- We collect what is needed to sell you a product, give you access and answer your messages.
- We do not sell your personal data, and we do not use it for advertising.
- This website uses no cookies, analytics or advertising trackers.
- You can ask to access, correct or delete your data at any time by writing to support@oryasystems.shop.
This summary is for convenience. The full text below applies.
01Who is responsible
Orya Systems is responsible for the personal data described in this policy (the “data controller”).
- Company
- Orya Systems
- Address
- 30 N Gould St, Ste 100
Sheridan, WY 82801
United States - Privacy contact
- support@oryasystems.shop
02Data we collect
When you buy a product. Your name, email address, country and the products purchased, with the date and amount. Payment details are collected directly by our payment processor; we receive only limited information such as the last four digits of your card and the payment status.
When you use the web app. The email address you sign in with, the products unlocked on your account, and basic usage data such as the date of your last sign-in.
When you contact us. Your name, email address and the content of your message.
When you visit the website. Our server automatically processes technical data needed to deliver the website securely, such as your IP address, browser type, the pages requested and the date and time of access.
03Why we use your data
| Purpose | Legal basis |
|---|---|
| Processing your purchase and giving you access | Performance of our contract with you |
| Sending access and service emails | Performance of our contract with you |
| Answering your messages and providing support | Steps taken at your request / contract |
| Accounting and tax records | Compliance with legal obligations |
| Securing our services and preventing fraud or abuse | Our legitimate interest in keeping our services safe |
| Handling refunds, disputes and legal claims | Our legitimate interest in protecting our rights |
We do not use your data for automated decision-making or profiling, and we do not send marketing emails without your consent.
05International transfers
Orya Systems is based in the United States, and our service providers may process data in the United States or other countries. If you are located outside the United States, your data will be transferred there. Where the law requires it, we rely on appropriate safeguards for these transfers, such as the standard contractual clauses offered by our providers.
06How long we keep data
- Customer accounts: for as long as you have access to a product, then up to 7 years for accounting, tax and legal purposes.
- Messages that do not lead to a purchase: up to 24 months after our last exchange.
- Technical logs: for a limited period, generally no more than 90 days.
07Your rights
Depending on where you live, you may have the right to:
- access the personal data we hold about you and obtain a copy;
- have inaccurate data corrected;
- have your data deleted, unless we must keep it by law;
- restrict or object to certain processing;
- receive your data in a portable format;
- withdraw your consent at any time, where processing is based on consent.
To exercise these rights, write to support@oryasystems.shop. We may ask you to confirm your identity, and we reply within one month. You also have the right to lodge a complaint with the data protection authority of the country where you live.
US state privacy rights. Residents of certain US states may have additional rights over their personal information. We do not sell or share personal information for cross-context behavioural advertising, and we will not discriminate against you for exercising your rights.
08Security
We protect personal data with appropriate technical and organizational measures, including encrypted connections (HTTPS), restricted access to customer data and reputable service providers. No method of transmission or storage is completely secure, but we work to protect your data and will inform you of any breach as required by law.
09Children
Our website and products are intended for adults and businesses. We do not knowingly collect personal data from children under 16. If you believe a child has sent us personal data, contact us and we will delete it.
10Cookies
This website does not use cookies or similar tracking technologies. The Framecraft web app uses only what is strictly necessary to keep you signed in. See our Cookie Policy for details.
11Changes to this policy
We may update this policy to reflect changes to our products or to the law. The date of the latest update is shown at the top of this page. If the changes are significant, we will highlight them on this website.
12Contact
For any question about this policy or your personal data:
Orya Systems, 30 N Gould St, Ste 100, Sheridan, WY 82801, United States
Email: support@oryasystems.shop